We will spend time with each Wastewater Collections Division unit out in the field with its respective crew operating the unit under normal working conditions. All the unit's major operating components will be inspected. The operating procedures of the personnel will be observed to pinpoint any improper use of the equipment and/or improper operating procedures. A history of the maintenance and repairs performed on the unit will be examined at the end of each unit's inspection and operation. We will look for ongoing issues with the equipment that are causing ongoing downtime.

Depending on the findings, we will incorporate this information into the training program to address these issues or make recommendations for equipment modifications. Any serious equipment issues discovered during the evaluation will be reported to the client immediately for corrective action to be taken.